Relic Wood LLC implements a wide variety of quality standards to guarantee a sturdy and reliable product. Due to the natural variance in the wood used in manufacturing (knots, grain structure, small cracks, and/or shade), subtle differences in the final color of the product may occur. This is not considered a defect but rather brings out the natural beauty of the wood itself.
Please remember to only use the product photos on our website as a reference. Due to variations in the way computer monitors display color and the limitations of web colors, the actual color of the product may not match what your monitor displays.
Warranty Claim Form
Only claim forms with pictures of the product will be considered for refund or exchange at our discretion.
If you feel you have received a defective product, or your product was damaged during shipping, please fill out the warranty claim form below within 10 days of receipt. Your complete satisfaction is very important to us and you will receive a reply within 24 hours.